Servant Leadership - Viterbo University Faculty
Servant Leadership - Viterbo University Faculty
Servant-Leadership - Viterbo University Faculty

 

Wednesday, December 06, 2006

It happens EVERY DAY

These types of stories are so common that I often pass them by. So many of you have been reading Greenleaf's essays, following the blog, etc. that I often feel like I will only be stating the obvious.

However, I guess sometimes it just doesn't hurt to point this stuff out.

It seems that David Stern, commissioner of the National Basketball Association, decided before the season started to change to a different game ball. Then complaints started rolling in from the athletes. NOW, Stern says that he screwed up, he should have talked to the players before making the decision, and will now go back and do so.

While it seems obvious that leaders of institutions should seek input before making major decisions, the reality is that these mistakes happen every day in organizations across the globe. At least the commissioner has acknowledged the mistake and will work to fix it; many (if not a majority) just dig in their heels and refuse to acknowledge that mistakes were made! Yet the reality is that 1 simple step, listening to those who are impacted by the change, will save organizations millions (including lawsuits, which the NBA finds itself in right now over the issue).

Next time you see these types of stories ask yourself: Can this type of mistake be made in my organization? HAS this type of mistake been made? What am I willing to do to make sure that these types of mistakes never occur (again) in my institution?