Servant Leadership - Viterbo University Faculty
Servant Leadership - Viterbo University Faculty
Servant-Leadership - Viterbo University Faculty

 

Thursday, November 02, 2006

How long do we wait?

As leaders and decision makers there is always an "information gap" between the information that we have available immediately and what is needed to make the best decision. We can always wait a little longer to get more information, but then the lack of making a decision right away comes at a cost. In fact, waiting too long sometimes means that we must start all over.

The reality is that we will never have 100% of the information we need to make the best decision. So what do we do? How do we move forward? At what point should a leader make the decision regardless of how much more information can be gathered?

Our ability to intuitively bridge the gap between information we have and what is needed in order to "pull the trigger" and make a decision is something Greenleaf calls "the art of leadership." Those that are good at doing this are likely to emerge as leaders within our organization. It means that we must be creative and be willing to push into the unknown.

"The wise leader knows when to bet on these intuitive leads, but (s)he always knows that (s)he is betting on percentages - hunches are not seen as eternal truths."