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RELATIONSHIPS!

What are the qualities that you would use to define an "ideal" doctor? Think of your best experience with a physician - why was it such a great experience? Conversely, why was your worst experience with a doctor so bad? Did it have anything to do with their technical expertise?

A recent study, published in the March issue of Mayo Clinic Proceedings, indicates that expertise is rarely mentioned in patients' assessments. Rather, patients think that the qualities that make an ideal doctor are: honesty; compassion; and respectfulness. And when there are problems, it is usually due to the physician's arrogance, dismissive attitude and callousness.

You can find the news story here.