Five Ways of Being - Be Accepting

Continuing from last weeks posts from Autry's The Servant Leader (see here and here), the third way of being is to Be Accepting:

"Acceptance is more important than approval. I believe this is true in friendship and marriage and parenting, as well as in professional relationships. I have observed that most of the conflicts in a workplace are more concerned with style and personality than with product or process. Thus, communities of work, from teams to large departments, will become dysfunctional unless the art of acceptance becomes the norm......
The art of acceptance does not imply that you must accept everyone's ideas without critical analysis, discussion, and judgment - only that you accept the ideas as valid for discussion and review, and that you focus on the ideas themselves, not on the person who presented them. It also means that you accept and embrace disagreement as a human part of the process of work."

Reflection: Where are the conflicts in your workplace? Are they rooted in problems of process - the way things get done? Or are they rooted in personalities? It is important to figure this out first as both carry different issues and therefore different ways to fix the conflict.