Universities embrace Servant-Leadership model

In what is becoming quite common on university campuses, Pfeiffer University recently announced a new post at the university: Vice President for Servant-Leadership. Dr. Tracy Espy, who also teaches sociology and oversees the university's Francis Center for Servant-Leadership, will be responsible for implementing the concepts of servant-leadership in all aspects of Pfeiffer's day-to-day life through various workshops and training programs. And Pfeiffer is not the only university that is integrating the servant-leadership model into campus life:

Recently Columbus State University announced (click here) that Mary Sue Polleys will retire in January from her post as Director of the CSU Servant-Leadership Program after seven years in order to take care of her aging mother. The position announcement is available here. Recently CSU opened the Cunningham Center for Leadership Development on campus as well.

More and more universities are seeing the important work that must be done outside the classroom in the area of Servant-Leadership. Some universities, such as ourselves, are offering degrees in Servant-Leadership. Others are making a conscious effort to educate and train staff and students in how to become effective servant-leaders. No matter what route is taken, it is wonderful to see the values espoused by Robert Greenleaf expanding into university life.

Leaving a tenured position

I wanted to pass along this article from the Chronicle of Higher Education. It is written by an associate professor who has decided to leave the teaching profession. The reasons are far too many to elaborate on here. But it ties in well with yesterday's post about Colgate University's efforts to curb hovering parents.

In this case the professor has become disenfranchised with the innumerable meetings, reports, self-studies, external- and internal-evaluations, five-year strategic plans, etc. These are all very important parts of what we do as university professors. Yet as this person has come to realize, when it takes us away from our mission and the real reason we entered the profession in the first place it can become too much.

It is a well written, sometimes humorous, article that all leaders will relate to on some level. I encourage you to take a look.

The popularity of servant-leadership

One of the most fascinating things I have learned since starting the blog is how often the term 'servant-leadership' is used. For example, the govenor of South Carolina used it to describe the retirement of the Dept. of Revenue Director: "He's consistently watched out for the best interests of the taxpayers and found ways to make his department more efficient and accountable to the people it serves."

I began to wonder (always a dangerous thing): What exactly do people have in mind when calling someone a servant-leader? Are they thinking of the model of servant-leadership as defined by Robert Greenleaf? Or do they just mean that the person was a good customer service agent? With all due respect to Gov. Sanford of South Carolina, his description of the the Revenue director seems to fall into the latter camp. There is a great difference between being a servant-leader and a service-leader.

The point here is that there is so much more that goes into truly embracing the servant-leadership model. For example, what about also serving employees? Would they have as glowing a report of this person's leadership style? I don't intend to criticize something or someone I don't know. But every time I read an article describing someone as a servant-leader, it makes me wonder if they truly understand and know what the term means.

Where should we draw the line?

A recent article discusses the problems Colgate University has had over the past few years with what they call "helicopter parents". We have all seen them; heck we may even be them! Those parents who hover over their children's lives. Recently, one parent demanded to know what Colgate planned to do about the sub-par plumbing her daughter encountered on a study-abroad trip to China!

Part of the problem is that parents feel entitled when they are shelling out $40,000/year for a place like Colgate. This is somewhat understandable. Another part of the equation is technology; high speed internet, and cell phones in particular, make it very easy to stay in touch with family. I didn't go to college all that long ago (the '80s) and it would not be uncommon to go 3 weeks without talking to my parents on the phone. Today it is hard to find a student who does not own a cell phone, and an unlimited calling package to go with it.

But now Colgate is fighting back. No longer are they just biting their lip and taking it. At freshman orientation here last week, parents heard a different message: Colgate is making educating students a higher priority than customer service. The liberal arts college of 2,750 students has concluded helicopter parenting has gotten out of hand, undermining the out-of-the-classroom lessons on problem-solving, seeking help and compromise that should be part of a college education.

When we set out to establish a servant-leadership culture in our organization, we must always be mindful that we are not endorsing an entitlement organization. I've spoken with several businesses about this concern. I'm right there leading the charge when it comes to a business serving its employees, shareholders, and customers. But if the emphasis becomes too strong towards one group, or we bend over too far in pleasing those we serve, we run the risk of creating a group of people who feel as though everything should be given to them. Colgate has found this out. And while it is tough to put the proverbial genie back in the bottle, it is far tougher on the organization to continue down the path without standing up and drawing the line.

Where did all the syllabi go?

The Dean of the College of Letters and Science at the University of Wisconsin - Oshkosh, a campus of 11,000 on the other side of the state from us, recently told professors that — for financial and educational reasons — they should put their syllabi online, and stop distributing them on the first day of classes. The university is so cash poor that the College of Letters and Science's $18.5 million annual budget is less than when the dean began fourteen years ago! See the story here.

Supporters say that that it's better to put syllabi and other course materials online where they can never be lost and where students can always access them; opponents argue that students need paper copies that they can carry with them and that it is especially important pedagogically to hand out paper copies of syllabi on the first day of class so that course requirements can be reviewed and clarified together.

I tend to fall into the latter camp. This is a living document, a contract between student and the professor. Yet there is also great merit in placing syllabi on-line. Particularily for public universities,as public concern about what really happens in college classrooms increases, online syllabi stand to become key documents in a debate that is hindered by an overall lack of documentation about how college teachers actually use their classrooms.

The school year begins.......

Well, faculty meetings are complete, syllabi are printed, class rosters are filled out, and now the fun begins! It is always exciting hearing and seeing the 'buzz' around campus after a summer of relative quiet. After teaching this past summer in the graduate program, as well as the School of Adult Learning (returning adults), I'm excited to be back teaching traditional undergrads. Because of my duties with the MA in Servant-Leadership program, I only teach two sections in the undergraduate program. This semester I'll have two sections of 'Search for Christian Values'. Because I don't have my personal website complete yet (my next tech. project), you can't find the syllabus on the web. Drop me an e-mail if you are interested.

Saying all the right things

In a recent article on the recently hired Superintendent of Springfield, MO, Dr. Norman Ridder had this to say to the teachers: "My mission is to become a humble servant-leader. It's my job to help you grow...It's my job to make sure you're happy. And if I'm not doing my job, I expect you to give a good swift kick where the sun don't shine most of the time."

He goes on to tell the staff that his vision was to help everyone he works with find truth. "The truth I'm talking about is what is your strength, what is your talent, and how to build on that. So it is so fine-tuned that eventually you are going to perform at the peak of your abilities."

You can read more about Dr. Ridder's vision and values here. As the servant-leadership model becomes more commonplace in education and teaching, it is quite clear that there is a great role model and practitioner in Springfield, MO to look to for guidance.

The Class of 2009

Every year Beloit College, in southern Wisconsin, publishes a list for their professors of interesting facts about the incoming freshmen class. According to the list creator, Tom McBride, “It is an important reminder, as faculty start to show signs of ‘hardening of the references,’ that we think about the touchstones and benchmarks of a generation that has grown up with CNN, home computers, AIDS awareness, digital cameras and the Bush political dynasty. We should also keep in mind that these students missed out on the pleasures of being tossed in the back of a station wagon with a bunch of friends and told to keep the noise down, walking in the woods without fearing Lyme Disease, or setting out to try all of the 28 ice cream flavors at Howard Johnson’s.”

This year's freshmen class was born in 1987 and here are some more highlights of the students I'll see in class next week:
1) Andy Warhol, Liberace, Jackie Gleason, and Lee Marvin have always been dead;
2) They don't remember when "cut and paste" involved scissors;
3) Snowboarding has always been a popular winter pastime; and
4) They never saw Pat Sajak or Arsenio Hall host a late night television show. (Lucky them!)

To see the list, as well as previous lists, click here.

What causes a vote of 'no confidence' in a college president?

In another article in today's Chronicle of Higher Education (subscription required), the president of a community college of 15,000 students in Washington state resigned, six months after receving a vote of no confidence from the faculty.

The reasons for the vote: Rachel David, chairwoman of the senate, cited a top-down management style, poor communication, a lack of accountability, and favoritism as reasons for the vote. She also said that faculty members had been angered by a $25,000 raise Ms. Moore received in the spring of 2004, even as state appropriations for the college were in decline.

While the president had worked hard in the months following to reach out to the faculty, which included weekly meetings with staff and faculty to hash out concerns and come up with resolutions, faculty still saw concerns with her leadership style; faculty have had no input into a planned reorganization of the college's division of advising and counseling.

It seems that the president did make an effort to change. But when a top-down leadership style has been implemented, no matter how hard a leader tries to change the level of trust always remains low. All it takes is one decision that reveals a leader's old ways and followers will forget all about the changes and focus on that one decision.

Are our medical schools listening?

Today's Chronicle of Higher Education has an article (subscription required) that reveals a shocking survey report: More than one-third of the nation's medical students said medical ethics was missing from their required curricula, and less than half were aware of courses that covered bioterrorism or disaster preparedness. The survey also found that only 17 percent of the students were very satisfied with their courses.

You can find the results of the survey, conducted by the American Medical Student Association, here. The Association of American Medical Colleges, which accredits 125 medical schools across the nation, indicated that 124 of their schools indicated that they covered ethics in at least one required course. The student associated responded by saying: "It's possible that a medical school might address ethics in a single lecture, but what we're measuring are students' perceptions, and they feel that the schools aren't teaching them about these important, emerging topics."

Will anything come of this? Will our medical schools listen to their students' concerns? Considering that they are already trying to minimize the importance of this survey, the answer is quite obviously 'no'. What a shame. Our future doctors, and all the patients they serve, deserve better.

Notice #2: Test Messages

This message is mostly for those of you who are subscribed via RSS: At some point this week, I'm not sure when, I will be demonstrating how to post to the blog for the faculty. So if you see some test messages come across in your news aggregator/reader, please don't be alarmed. I will keep them to a minimum (2 or 3 tops); and I apologize in advance for the hassle.

The upside of all this is that you'll be hearing soon from some of the great faculty in our Master's program and not just having to listen to me! :-)

Notice #1: This week's posts

I just want to let you know that we are starting our faculty meetings today and they run through the week. Next week the students return. Where, oh where, did my summer go?

I will attempt to keep up with 2-3 posts each day. But don't be alarmed if you don't see anything someday. It's a busy week with a lot of tiny details to cover; I'll do my best to keep posting.

Servant-Leadership, even in Malaysia!

I ran across this article over the weekend. No new insights into the servant-leadership movement, but I found it interesting that it was published in Malaysia! It truly is becoming known all around the globe.

Since some people have asked me why I am including a hyphen in the phrase servant-leadership, I have enclosed the graphic from the article that has a little S-L trivia about the topic. (Try and overlook the grammatical error in the image) Click to enlarge.

A Servant-Leadership Organization: TDIndustries

One of the recent comments made on the blog asked: Who is at the forefront of the Servant-Leadership movement? It is a great question, and ties in with one of my goals for the blog. When I started the blog I envisioned doing a weekly highlight of some organizations, both for-profit and non-profit, that embody servant-leadership principles. In a utopian world I would attempt to get the leaders of these organizations either to come on and blog throughout the week, or at least offer some insights into how they have implemented servant-leadership
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Well, I'm still working on this. And with the school year started, it may take a couple of more weeks to make this a reality. But in the meantime, I thought I would offer some information about one of the model servant-leadership businesses out there. If you have done any research on servant-leadership, you know the name: TDIndustries.

A specialty construction business based out of Dallas, TX, TDIndustries has worked hard to implement servant-leadership into their entire organization. Let me provide you just one example: employee ownership. Employees, known at TDIndustries as partners, own 75% of the company's stock and are given a democratic vote according to their individual percentage. If necessary, even a CEO could be ousted!

It is one thing for a boss to say to their employees: 'I work for you'. But being willing to submit yourself to a vote of your employees whether or not you stay shows just one little glimpse into why TDIndustries is a model servant-leadership organization.

I always like to know what parts of Greenleaf's vision an organization embraces. If you'd like to see TDIndustries' servant-leadership page, click here.

Servant-Leader Politician: An oxymoron?

One of the more lively discussions I've had with our Servant-Leadership classes have been on the role of servant-leadership in politics. Can a politician be a servant-leader? Certainly there are great politicians who serve their constituency well. But is that enough? Besides their constituency there is also the common good; that is, what is best for the nation. And when politicians only worry about their voters back home, the nation suffers from pork-barrel spending.

A great example of this can be found in this op-ed piece in the NY Times. It is an insightful piece about how the recently passed transportation bill will provide a $300 million road for Alaskans that goes absolutely nowhere. Seems like every time I start to build some confidence in what congress is doing, I have to read stories like this.

Servant-Leadership insight & Educational blogging

I recently discovered this post on Servant-Leadership. The author,John Hogue, has some great personal insight into servant-leadership via some friendships with a social worker and Army veteran. Great post!

When exploring this blog, I realize that the author has set up this site for his 8th grade class, complete with RSS feeds for homework, weekly notices, etc. What a great way to provide opportunites for students and parents to use news aggregators, blogs, etc. Nothing like actually doing rather than just learning about it. The website that hosts this opportunity can be found here.

The school that he teaches at can be found here. Any recognize the language?

Health Care & Servant-Leadership: Redux

This past Tuesday I posted a couple of articles regarding the state of affairs in the health care industry (see here, here, and here). I am not fond of those who jump up and down and scream about a problem and yet offer no solutions (read: too many politicians to mention here). And yet I find myself doing just that with this series of posts on the state of health care. I apologize.

Yet when I read this article from the NY Times, who are doing a series of articles on health care issues, I found it quite interesting. It speaks about the problem of waiting, how doctors are handling the issue (or not handling it), and how some are coming up with some creative ways to eliminate it. On the one hand, it is discouraging to hear how so many doctors expect people to wait; yet more and more doctors are turning to business models of customer service and servant-leadership as a model for running their organization. Quite encouraging!

Brother Roger's funeral on the internet

You can follow Brother Roger's funeral on Tuesday, August 23rd via a live feed on the internet. If you are unable to listen live, please check here for announcements for listening at a later date. Brother Roger was brutally murdered last Tuesday evening during prayer. Click here.

For those of you interested in learning more about Taize and their community, you may be interested in the following links: Click here and here and here.

For those of you interested in Taize prayer and what it is all about, click here. You can even listen to some of their song clips and prayer.

RSS 3.0?

If you have an interest in the development and progression RSS 3.0 (the most current RRS is version 2.0), take the time to check this out. Click here. It has been interesting watching this technology grow and expand!

How does this tie into servant-leadership? Developers are doing their best to give users what they need to blog, read articles in an aggregator, etc. Doing what is best for the common good, even in the field of technology, is indeed a great part of what servant-leadership is all about!

Stewardship and Covenant in Business

Within the Catholic Church, social teaching emphasizes the priority of labor over capital. What exactly does this mean? Pope John Paul II said: "The needs of the poor take priority over the desires of the rich; the rights of the workers over the maximization of profits; the preservation of the environment over uncontrolled industrial expansion; production to meet social needs over production for military purposes." The economy should serve humanity and not the other way around. From this teaching, we see servant-leadership flourish.

Many organizations, such as Southwest Airlines, UPS, and others have turned the traditional business model on its head and made sure the profits of the company were serving the employees and not the other way around. It is a model that has proven it works; let's hope others can see the light.

Are you bored at work?

55% of American workers feel like their capabilities aren't being tapped into and utilized and therefore, they really don't have a connection to the organization. The same study has found that employees who said they have too much work to do were more satisfied with their work than those who said they had too little to do. See the article here.

When we have a lack of autonomy and a very specific job description, we can often find ourselves bored in our work. Servant-leadership obliges leaders to make sure that everyone in the organization feels valued. When an employee has too little work on their desk they often feel like the organization does not value their abilities. In the long run it ends up hurting the organization as well; it blocks creativity and can create a demoralized atmosphere.

Bringing our Faith to Work

Recent polls indicate that, particularily since 9/11, more and more people have a desire to become more spiritual. Articles are popping up discussing this very issue.

So it only seems natural that people struggle to find ways to make whole their faith life and office life. A work environment might seem the least likely place for anyone to practice her religious beliefs. But an increasing number of Americans are realizing that spirituality need not be abandoned between 9 and 5. Instead, it can be an integral part of the workday.

Servant-Leadership is about serving employees within our organization. As people desire to try and integrate their faith and office lives, servant-leaders must find ways to provide avenues for employees to do so. More to come.......

Servant-Leadership & Education

A recent article points out that 40% of public school teachers plan to retire within the next five years. At the high school level, over half plan to be out of teaching by 2010. This will certainly present some challenges to the public school system; yet it also provides great opportunities.

Schools of Education across the country have a big task ahead of them in training teachers for the future. Robert Greenleaf wrote about the importance of offering explicit preparation for leadership to those who have the potential for it. He often struggled with schools' hesitancy to teach leadership skills in the schools, saying that schools were administering an "anti-leadership vaccine".

The main issue for Greenleaf was the assumption in schools that some individuals know what others ought to learn, and are justified in imposing their judgment - backed up by sanctions. While he struggled with finding an alternative way to approaching education, Greenleaf pointed out the failures and moral risks of numerous business and institutions with idealistic pretentions.

Lord Acton once said "All power tends to corrupt, and absolute power corrupts absolutely." In our schools we must make sure that the balance of power is optimal. While teachers clearly must have power in order to effectively lead a classroom, the students and parents must also have adequate power for their role. It is a balance that it not always easy to find save the very experienced teachers. And with so many of them retiring in the next few years, the education departments at colleges and universities across the country would be well served to help train future teachers on finding that balance.

Ecumenical Leader Murdered

Brother Roger, founder of the ecumenical Christian community, Taize, was murdered yesterday while praying. Details here. Brother Roger founded Taize in 1940 and made it his life's mission to spread peace and reconciliation among Christians, particularly young people. May he rest in eternal peace.

Update: The LA Times has a very well written article regarding the death of Brother Roger. It includes information about the start of Taize and their involvement in hiding Jews from the Nazis. Click here.

How blogs are affecting customer service

Jeff Jarvis over at Buzz Machine post a letter to Dell on his blog explaining why he won't buy from them again. He points out that when a negative story is posted on a blog, others will chime in with comments and it can snowball rather quickly:

"But you didn’t just lose three PC sales and me as a customer. Today, when you lose a customer, you don’t lose just that customer, you risk losing that customer’s friends. And thanks to the internet and blogs and consumer rate-and-review services, your customers have lots and lots of friends all around the world."

Blogs and news aggregators are here to stay. They will revolutionize the way one experiences the web. It is no longer folks sitting around in their pajamas journaling on the web; blogs are becoming mainstream. And companies better start paying attention to what blogs are saying about them.

Are organizations clueless?

A great post providing three examples of how organizations just don't seem to get it. In today's world, serving the customer is about giving them what they want, not necessarily what they need. It may be a sad commentary on today's culture, but it is the reality. And it seems some companies just can't figure that out. Take the time to read this post.

Listening & Servant-Leadership

How do our organizations make sure that communication with one another is always held in high regard? How do we provide structure to our discussions so that it brings about deeper meaning? When critical moments arise for an organization, does the organization keep the principles of servant-leadership in the forefront, or does it turn into a dictatorship?

The Fast Company Now Weblog has a great post about making communication work in an organization. They provide the following checklist for developing better communication:

1. Respect others' opinions.
2. Make sure everyone has a voice in key decisions.
3. Encourage members to suspend judgment in order for everyone to be heard.
4. Make it a standard practice that all ideas are up for scrutiny - and develop a process to ensure this happens.
5. When a decision is reached, put a specific, time-bound course of action in place

A great post that is well worth the time. They continually have great posts and I highly recommend either adding them to your news aggregator or bookmarking their blog.

Why is United in bankruptcy and Southwest profitable?

Tom Peters' blog has a great story about a recent experience on United Airlines: A grandmother was supposed to fly to Denver to meet her 13 year-old grandaughter and fly on to Washington D.C. for a vacation together. When the grandmother's flight to Denver was cancelled and arrangements were made to meet up w/ the grandaughter in Washington, the mom asked United to provide services for the unaccompanied girl free of charge. United's response: "We can't waive any fees because we are in bankruptcy"!

Most everyone knows how Southwest was the only airline not to lay off any workers immediately following 9/11, with exectutives and others cutting their pay. And the story above also illustrates a great point: How do we behave as an organization in times of fear, frustration, desperation? The answer to this question can mean the difference between ultimate success or failure.

Creating Remarkable Organizations

I rarely read business books on the market. Primarily it is because of a lack of time. But also because servant-leadership has not yet gone mainstream. But this one caught my eye:

Seth Godin is coming out with a book called: The Big Moo: Stop Trying to be Perfect and Start Being Remarkable. It has 32 authors by such notables in the business world as Tom Peters, April Armstrong and others. All the proceeds from the book will be donated to charity. What I found interesting is that there are no names attached to any of the articles; it is up to the reader to discern who wrote each article.

Will the book discuss the principles of servant-leadership? I'm pre-ordering a copy from Amazon just to find out!

Working out the bugs

CNN.com reports on the well-documented problems that the Transportation Security Administration (TSA) is having with the no-fly list. Recently several families flying with children under the age of three were not allowed to board their plane because their child was on the no-fly list.

While nobody doubts the importance of tightened security in the post 9/11 era, clearly there needs to be some massive work done to fix the problems. The TSA has a "passenger ombudsman" to investigate these claims and make sure that these passengers are not stopped on future flights. It sounds as if they are making the effort to fix the problems. Let's hope that they continue to do so in a timely manner.

Health Care & Servant-Leadership: Part III

After a couple of distressing stories on the state of the nation's health care system, here is one that is a little more positive: Today's Cleveland Plain Dealer has a story about how pharmacies and grocery stores such as Giant Eagle, Rite Aid and CVS are offering medical clinics inside their stores.

While only a few health insurance companies currently cover these visits, the fact that patients can walk right in without an appointment, get a tuberculosis shot for $20, and walk out, has brought quite a bit of success to these convenience clinics. No more waiting three weeks for an appointment or paying $90 just for an office visit.

Time will tell if these convenience clinics are successful. But we need some new and creative thinking in this arena, as the two previous posts pointed out. This is a good start!

Health Care & Servant-Leadership: Part II

In another story in today's New York Times, doctors are being offered quite a bit of money by investment funds and individual investors to consult on new trends in the pharmaceutical industry. One doctor recently gave up a $12,000/year consulting job on a hedge fund advisory panel after concluding the appearance of impropriety. Doctors are being offered $1,500 for a 30 minute conference call!

The SEC is starting to investigate whether doctors, participating in clinical trials, are accepting money to talk to analysts and investors about the confidential results. Some doctors obviously don't have a problem with all of this: nearly 10 percent of the nation's 700,000 doctors have signed up as consultants with the investment industry!

The key to creating a servant-leadership culture within an organization is to develop trust among the employees and those they serve. Would you trust your doctor if you knew they were a paid consultant for investment firms?

Health Care & Servant-Leadership: Part I

A story in today's New York Times reveals a very disturbing trend in the nation's hospitals: In a nationwide survey of more than 2,000 adults published last fall, 55 percent of those surveyed said they were dissatisfied with the quality of health care, up from 44 percent in 2000; and 40 percent said the quality of care had gotten worse in the last five years. The story describes the nation's nursing shortages, budget woes, and shortened hospital stays occuring around the country. Without even describing the problem of rising health care costs, the stories of those who have had horrible experiences during their visits are incredible and disappointing. Even a hospital employee describes her experiences when checking into the same hospital in which she worked.

Clearly there is much work the nation's hospitals can do to help create a servant-leadership culture within their organization. We are blessed in our region to have two first-rate hospitals, not to mention the Mayo Clinic only 1 hour west of here, and stories such as the ones in this article are the rare exception. Yet there is always room for improvement: The hospital employee described in the story, who knew the nurse checking her in, was rolled into the hospital in a wheelchair and describes how the nurse did not even acknowledge her and only spoke to the person pushing the wheelchair. Her amazement in being talked over as if she were a child reminds me of how my wife, who has MS and is in a wheelchair, has felt on a couple of occasions when checking into the hospital.

It is bad enough that many Americans must pay more and more for health care with fewer and fewer options in choosing their doctor. We must work at creating a servant-leader environment so that stories such as those in this story do not continue to become commonplace.

Servant-Leadeship, Customer Service & Large Corporations

How do large companies begin to implement a servant-leadership culture? By listening to their customers one at a time. It seems that a young man, Dan Entin, was blogging about how he was having trouble finding his favorite product at any local stores. Unilever, the huge corporation that makes the product he was looking for, saw his post and directly reponded to his concern via e-mail! They not only suggested where to find the product, but also gave him a year's supply just for speaking up!

A couple of thoughts: 1) Blogging is becoming a part of the mainstream and corporate america is listening, as well they should; and 2) This is an excellent example of a company listening, via a new medium, to its customers and demonstrating how servant-leadership should be carried out. Of course, how a company serves its employees is also a large part of creating a S-L culture, but Unilever should be complimented for paying attention to what its customers are saying.

President's Radio Address via Podcast

If you are a news junkie like I am: Steve Rubel points out that you can now receive the President's Saturday morning Radio Address via Podcast.

Not sure what Podcasting is? Click here. Or watch this humorous video from NY Times technology columnist David Pogue who shows how easy it is to subscribe.